Bad OneCare-Outlook problems
p2pnet.net news:- Bill and the Boyz are still catching heavy and well-deserved flack from angry users over serious OneCare-Outlook problems.
“OneCare seems to have deleted my Outlook.pst file,” says Richard.Potthoff on on a Microsoft Windows user forum flooded with similar complaints, going on:
Is there a chance to recover it? If not, OneCare will have done more damage than any virus in my 30 years of active computing.
Here is what happened:
OneCare found a “potentially unwanted software” in an e-mail attachment, and decided to delete the whole Outlook.pst file with several years of e-mails.
OneCare did not give me an option what to do about the preceived threat – it simly listed the “Win32/Vxidl.gen!B” virus as “removed”.
I realized only today that the Outlook.pst file was missing.
I think I should also mention that I never executed the attachment in question, and that OneCare did not find any active viruses on my system.
And the thread was started not yesterday, but on January 25.
“On March 12, I asked a Microsoft Windows Live spokeswoman whether Microsoft was still intending, as at least one official had stated in a recent posting on a OneCare user group thread, that Microsoft planned to issue a fix for OneCare-Outlook compatibility problems on March 13,” says Mary Jo Foley on ZDNet.
“Her response: ‘On Sunday March 11, the Windows Live OneCare team released a new anti-malware engine that will fix the issue of OneCare erroneously quarantining certain Outlook .pst or Outlook Express .dbx files when infected files were detected within them. Windows Live OneCare customers whose PCs are connected to the Internet will automatically get this fix. We apologize for any inconvenience this has caused our customers. Again, OneCare will automatically update for this fix and customers will not need to take action to update themselves …..”
Also See:
ZDNet – Microsoft quietly patches Windows Live OneCare to fix Outlook problems, March 12, 2007
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Tired of being treated like a criminal? They depend on you, not the other way around. Don’t buy their ‘product’. Do bug your local politicians. Use emails, snail-mail, phone calls, faxes, IM, stop them in the street, blog. And if you’re into organizing, organize petitions, organize demonstrations and then turn up on your local political rep’s doorstep, making sure you’ve contacted your local tv/radio station/newspaper in advance. Don’t just complain. Do something!
March 13th, 2007 at 9:37 am
This is why you make a backup, test the backup, and store the backup in a safe location. ESPECIALLY when Windows is involved. Some people will never learn.
March 13th, 2007 at 7:35 pm
It’s also why you never use the first couple of versions of any new MS product. It always takes them several attempts to get their crap together.