p2pnet.net News:- On top of various other problems such as a hefty short-fall in projected year-end iTunes sales and the fact its ill-advised Pepsi-Apple-RIAA promo bombed Big Time, Apple now admits it’s investigating iPod problems.

iTunes 4.5 introduced the new Apple Lossless Encoder aimed at people who believe compressed audio, well, loses.

However, “Apple’s forum carries several reports from iPod users facing problems,” says Macworld UK here. “One explains: “Tunes 4.5 won’t recognize my original 10GB iPod, I am unable to install the updater. The iPod appears mounted in Finder and the iPod screen shows it is mounted but neither the updater nor iTunes 4.5 recognizes it.”

Another says: “It has rendered my 3G 15GB iPod useless – it pops in and out of Folder Exclamation and the Apple Logo and when put in the Dock it puts itself into disk mode, but it will not mount on the desktop. The computer will not even recognize the hard drive. Every time I try to restore the software it locks up my G4 tight as a drum. I’ve even tried going back to 2.1 or 1.3 with the same results. I’m on hold with support as we speak.”

Macworld says Apple states: “Apple is aware of a few isolated reports and is looking into it. Those who encounter a problem should contact AppleCare.”

This entry was posted on Friday, April 30th, 2004 at 11:25 pm and is filed under Uncategorized. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

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