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Apple censors 20″ iMac discussion

p2pnet news | Freedom:- “I just picked up the new 20″ iMac today, to replace my old Core Duo 20″ iMac, and when I got everything booted and got to the Desktop I noticed the icons appeared to be faded,” posts johnyq on the Apple discussions forum going on:

“I did a side by side comparison with my old iMac and the icons on my old iMac were very Bright in color compared to my new iMac, anyone else having this issue, btw I tried messing with the brightness.”

Dated December 10, it’s the most recent post on the subject because Apple is currently censoring them.

The thread started on August 7 when the new iMacs were first appeared on the shelves, says Tom’s Hardware, and, “until it was locked earlier this week, served as the major focal point for discussion of the gradient color issue that continues to trouble owners of 20″ and at least some 24″ 2007 iMacs.”

From August 7 to November 18, “the thread chalked up an impressive 15,000+ hits, an average of about 158 hits per day.,” says Tom’s, continuing:

However, in the time since then, November 19 to December 10, a period of only 21 days, the thread gained an additional 9000 hits, an average of about 429 hits per day.

Further exacerbating the censorship matter, new posts regarding the gradient color issue are being deleted and replaced with error messages, as seen in this example: iMac Screen Gradient - What’s the next step? (we captured a screen shot of the post before it was deleted). Apple has not replied to any of the posts regarding the gradient color issue in its Intel-based iMac Display support forum, or for that matter, even acknowledged the existence of such an issue.

Said Montreal’s Vortex (pic, upper right) way back in September:

When iPhone buyers who paid full price complained en masse on Apple’s (AAPL) online discussion boards about the surprise price cut last week, the company moved swiftly to shut the boards down — although Steve Jobs did eventually get the message.

But this is not the first time Apple has tried to suppress dissent on its message boards, which are part of the company’s online support system. Last month a similar rebellion broke out in the discussion boards dedicated to the new line of iMacs.

The issue has to do with the quality of the screens on the first batch of 20″ iMacs introduced Aug. 7. The top of the 20″ screens tend to be dark and the bottom washed out. The colors also change when you move your head from left to right.

“As it happens, that thread, Bought new iMac 20″ Faded Screen, is still intact, perhaps because the users posting there concluded correctly that the problem was the inexpensive TN (twisted nematic) LCD screens Apple chose to use in the new 20″ aluminum iMacs, and because it ends on a relatively positive note, written by user Kevin Horn on Sept. 8,” says Vortex.

“In my last visit to Fry’s the 20″ there did not have the gradation problem and didn’t look too bad, certainly no worse than the TN screens you can find all over town,” said Horn, quoted by Vortrex.

“So this was clearly a manufacturing problem that has been cleared up, although it’s still hard to believe Apple would have such lousy Quality Control in place as to allow those first iMacs to ship out.”

However, at 8:14 am PAcific, “This topic is locked - replies are not allowed,” says Apple on the page.

Stay tuned.

Also See:
Tom’s Hardware - Apple Censorship: This Time It’s Displays, December 19, 2007
Vortex - Another Apple User Rebellion-Montreal, September 11, 2007

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4 Responses to “Apple censors 20″ iMac discussion”

  1. Spike Says:

    The fact that they use TN panels now is a big joke. People use these things for photo editing and the like, which TN panels are USELESS for. For the price of these Apple products, they should be using quality MVA/S-IPS panels. Most TN panels are only 6bit, have nasty backlight bleeding and ALL of them have crappy color rendition compared to quality panels.

    Typical Apple cheaping out on their newer products. The good old bait and switch tactic. Gotta love how the Apple fanboi’s praise this trash.

  2. Reader's Write Says:

    Naughty-naughty, Mr. Jobs. The quality control they have on their products is pathetic. I promise myself that the next computer I get will be a custom-built PC, with quality parts, which I will then install Mac OS on. Is there some unwritten rule that the best operating system can only run on shitty hardware, and vice versa? (not to sound like a mac fanboy; that’s just how I feel about Windows, but I’m really disappointed at spending ridiculous amounts of cash for sub-par hardware just so I can run Mac OS, knowing full well that I could get a better quality machine for less money.)

  3. Using Vista Cause I hate Steve Says:

    Mr Jobs ???????
    I don’t think so. It should Steve “I am the devil” Jobs, Bow to my awesome Monopoly of the Mac World.

    Seriously though this is a major point to support Mac OSX being opened up to third party developers for hardware.
    It would be great to be able to build your own Mac Ground Up.

  4. Richuk Says:

    Steve Jobs has to be the most creatively evil person on the planet right now - and I have zero sympathy for him. Everything I’ve heard about Apple in the last week has been consumer-trapping, money making and showing general contempt for customers.

    This is my third post today slamming the big ones, but it’s my boring last day (probably half day) at work and I’m in a cynical mood ;)

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