It’s touting a ‘Talk’ feature that lets visitors to your site chat with you.
“Sure, they could leave comments, but those are public and hard to use for a real conversation,” it says.
But with chatback, “it’s a real instant message session.
To use chatback, you must have a Google Talk account, although visitors don’t have to. “They don’t even need to have an email address, or to have ever used instant messaging.”
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