p2pnet - rss feed: Rogers — new caps and fees
p2pnet news | P2P:- Earlier today, I spoke to representatives from Rogers, who advised that they are implementing new caps and fees for broadband customers.
In letters going out this week, the company will advise that their “Express” service will have a 60 GB monthly cap with an overage charge of $2 per GB up to $25 per month. The company promises to provide customers with email warnings as they approach their cap and to provide tools to easily identify Internet usage.
While I have no particular problem with this approach, when I asked whether it would be combined with an end to traffic shaping, the response was no.
When I asked whether Rogers would at least provide greater transparency about its network management practices, I was advised that it was working on the issue.
In my view, that just isn’t good enough - transparency should extend beyond how much data subscribers consume (and pay for). Hitting consumers with new fees was the right time to address Rogers’ transparency shortcomings on traffic shaping and its failure to do so suggests yet again that the CRTC and elected officials should follow the FCC lead by prioritizing the issue.
Michael Geist
[Geist is the Canada Research Chair in Internet and E-commerce Law at the University of Ottawa. He can be reached by email at mgeist[at]uottawa.ca and is on-line at www.michaelgeist.ca.]
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March 17th, 2008 at 2:49 pm
A bigger story would be the fact that Rogers and its competitor Sympatico appear to be pulling the same ploy at the same time.
It all hints to price fixing.
March 17th, 2008 at 3:23 pm
well at least rogers plans to alert its users when they are about to go over.
with sympatico its all up to you to check your useage.
March 17th, 2008 at 7:47 pm
why is it that the first 60 GB cost about .68 per gig, but go over that amount and the price per gig triples to $2?
March 18th, 2008 at 8:18 pm
Telus has the same thing. Cap on up/down at 60 then 2$ each gig over. The first month I was way over and saw no charge. I wasnt even aware of it either. I just happened to be reading what their new deals where and saw it.
kind of sucks.
But I have a pocket PC and now telus mobility has 30$ unlimited internet browsing. Before it was 25 a month for 4MB and I think 5 bucks each addition mb. So I never really fully used it. Now I can.
April 6th, 2008 at 10:20 am
I had a 37 minute conversation with a Rogers rep trying to give me a lecture about “abusing” the internet…as she said it how can you use it that much and do legal things…
how ’bout online gaming u dum dums..i think its major gouging…what if my water supplier would give me a jug for a month and a bigger cup(Rogers Extreme plan) to drink it…and if i run out of water sell me more at triple price per cup?!!! .68c/gig vs 2$ if u go over.
that wouldnt be a water supplier that would be a robber.
I think they should change their name to Robbers …and stop buying skydome’s …i think the whole telecom services of canada are a joke. everytime i mention it to friends overseas they are laughing in tears…cellphones that die in buldings, no iphone,1! gsm provider haha.. internet gouging , crappy dataplans pay per piece sms?…..worse than anything i’ve ever seen.