CRTC to Jane and Joe Public: Screw you

p2pnet news | Freedom:- Yesterday, p2pnet ran a story featuring a comment from Jonathan who’d sent a carefully written, thoughtful letter to the CRTC (Canadian Radio-television and Telecommunications Commission) on throttling / net neutrality.
In his Reader’s Write, Jonathan said he was disgusted by the fact no one at the regulatory agency had bothered to respond in person, instead using a standard form letter.
Re-submit, suggested a couple of people. And that’s what he did.
Now, “Just a quick response to anyone who suggests that I resubmit my letter,” he says in a new post, “the CRTC doesn’t care - period!”
He goes on >>>
They will only respond to businesses that are regulated by the CRTC, I found that out through many channels a little too late in the game. The reason why I sent an inquiry opposed to a complaint is that on the CRTC website, a complaint with be responded back within 10 working days. But again, that is only for CRTC license holders or for those who are seriously considering applying to the CRTC for a license, the general public just gets the same form letter back regardless of the subject!
You want proof, you looked at my letter of inquiry, well my 15 year old nephew just E-mailed an angry complaint to the CRTC and guess what–we both got the same form letter E-mailed back to us! So to answer back to Jabs, even if every word was misspelled in my inquiry, I would have gotten the same form letter back from the CRTC! They don’t read inquiries or complaints from the general public because they don’t care, therefore an angry 15 year old gets the same form letter response back as a mature person’s legal inquiry!
So you and I and every Canadian pays to support this system which the CRTC regulates but they couldn’t care less about the average Canadian! Unless your business is regulated by the CRTC, they don’t give a damn about you, which is ironic because the CRTC was created to protect the Canadian public and yet they only respond to Canadian business!
So thanks for nothing big government, you’ve created yet another agency for Canadians, to look out for Canadian but who won’t respond to the average Canadian!
As far as I can see, I–the average Canadian have absolutely no rights regarding radio, TV, and Internet! Whatever big business and the CRTC agree to - I have absolutely no say whatsoever!
There’s no accountability anymore, you can’t complain to the politicians because they say we don’t regulate the business and you can’t complain to the regulator (CRTC) because unless you’re directly regulated by them, this agency won’t even listen to you! I could write to the CRTC that my teeth hurt, could you recommend a good dentist? They would still send me back the same form letter which they E-mailed to both my nephew and myself!
This situation epitomizes what a bureaucracy is, government funded red tape which in the end is accountable to no one!
Stay tuned.
Jon Newton - p2pnet
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April 24th, 2008 at 12:58 pm
I know everyone likes to complain about the Government, but sometimes you should stop and think before ranting.
When you submit a complaint on the web site you got a standard reply saying they would investigate!!?! Oh the horror! The nerve of the CRTC not to personally reply to every single letter the second it’s received. As a tax payer I expect every single government agency to have someone personally assigned to me just waiting for my complaint!
And what’s this? The CRTC only investigates companies that they regulate!?!? What a bunch of idiots!
Why can’t I file my complaints against airlines, pet food companies, Canada Post, and banks with the CRTC? What kind of crappy government agency is this?
I certainly won’t argue the CRTC is perfect, but your rant make no sense.
April 24th, 2008 at 3:42 pm
How long have you worked for them ?
April 24th, 2008 at 9:44 pm
I submitted a complaint to the CRTC a few days ago asking them why they didn’t inform the public (which are very much interested in this) that there was a delay in the CAIP filing. I told them they should be putting all relevant notices online so we can follow it.
Its there now.
April 25th, 2008 at 2:35 am
and i submitted written personally and never even received a reply back also
and i’m told this is not just a few people its systemic
id appreciate a auto reply
and for what i wrote to them i should get a reply as my letter has about 15 issues that if they don’t help me i guess ill have to do what that lady in bc did and sue telus ( she won btw with half the issues i have)
April 25th, 2008 at 7:49 am
This all comes down to contacting the right level of government. The CRTC has a limited roll in telecom policy, and can only deal with specific types of issues.
What has been missing is letters to members of parliament, who do have the mandate to listen to us. This is also one of those situations where you only write your OWN MP, and not any others as no MP other than your own has a mandate to communicate with you. If you want to expand to other people, write to the riding associations for the other parties in your riding and see if you can find out what the position of their candidate will be in the next election.
If you get answers, pleas consider posting to the Digital Copyright Canada site: http://www.digital-copyright.ca — we have the site set up to group together articles that are about a specific riding so you can look up what your MP or past election candidates said on related issues.
April 25th, 2008 at 11:25 pm
To Wangster and Company:
You all are angry with ME? With little old insignificant me for complaining! First, you DID NOT READ MY INQUIRY! You really are pathetic! I DID NOT and I repeat DID NOT E-mail a complaint, I E-mailed a legal inquiry! That’s a huge difference! So before you elitists get all high and mighty with me, be prepared to humble yourselves by reading the following link: http://www.p2pnet.net/story/15695#comment-432976
This is when I first told this forum what I submitted to the CRTC, I’m the 3rd comment down and be sure to further humble yourselves on this same page by reading my reply to Gabriel, that’s the 7th comment down. I as Canadian have every legal right to inquire about the details of public contracts and that’s what I was doing, you idiots–NOT COMPLAINING!! Finally, I have every right to suggest that the CTRC licensing system be overhauled into order to break-up our present-day monopolistic TV, Phone and Internet licensees that have been given Canadian cabling rights to transmit any and all electronic signals they like without any sort of formulaic regulations enforced by the licensor (CRTC)!
So first read, then apologize for insulting me!
April 26th, 2008 at 9:02 pm
I’m still waiting for that apology! What do you have egg on your face now that you’ve seen what I actual wrote to the CRTC! Tough–that’s life but to insult someone based on your incorrect knowledge/assumption of that person and then not make amends after you realize that you were wrong makes you look like an immature ass!
So be man–swallow your pride, admit that you insulted me without knowing the details of what I actual wrote to the CRTC and then apologize to me!!
I’m waiting…ticktock…ticktock…and now a word from you.