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Hotmail user loses files

p2pnet.net News:- “It’s scary. These services are easy and free, so people don’t even think about using them. But they should know there are risks. I won’t store so much stuff on Hotmail again.”

The quote is attributed to Microsoft Hotmail user Alexandria Felton in a CNET story here. That was her reaction when she learned a years’ worth of personal and business correspondence, photos and the itinerary for a recently purchased trip had gone down the toilet.

“Frantic, she called the Microsoft-run e-mail service, only to get worse news,” says the story,: going on:

“Due to ’system events,’ the files were gone forever, and there was nothing to be done about it, a technical support staffer eventually replied.”

Unfortunately, says CNET, “Legal experts said there is generally little recourse for consumers in the event of data loss on services such as Hotmail, which are typically covered by terms-of-service agreements that provide broad liability exemptions.”

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5 Responses to “Hotmail user loses files”

  1. Reader's Write Says:

    The same thing happened to me a year or so ago. Catholic.org offered a email service that got totally erased, so I lost all saved emails – however this was just a dropbox account.

    I recommend using a service such as http://www.Myrealbox.com which offers IMAP support, so even though it is not my primary email, I use it to store a backup of all mail from other pop3/imap accounts. (myrealbox is only suitable as a backup – it is a beta testing server and is sometimes down for days at a time)

  2. Reader's Write Says:

    Reliability Problem

    I have noticed a dramatic decline in reliablility of sending and receiving messages over the last month. I no longer know if something I have sent has been received, and those sending me info assume I’m in the loop. Not good.

    As soon as I get off my duff I will signing up with someone more professional.

    Nadia
    Toronto

  3. Reader's Write Says:

    Hotmail sucks.

  4. Reader's Write Says:

    Hotmail is JOKE !

    Anyone using other than children sending mail to
    their schoolmates is wasting his/her time.

    Hotmail should be trash canned !

  5. Reader's Write Says:

    I heartily agree.
    To me, a hotmail address carries the same implications as an aol address. Especially when there are a lot of numbers in the username, like “hotchick9384575″. Wow, you were the 9384575th person to come up with that username. And I doubt you are very hot, even if you are a girl.
    As you said, Hotmail is kiddy stuff. Anybody who uses it after the 9th grade for anything other than a throwaway address should be avoided.

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