Comments on: Now Bell Canada wants to throttle ISP clients

By: Reader's Write

Reader's Write — Sun, 22 Feb 2009 16:12:53 +0000

I will be cancelling my Sympatico and going with Acanac. Hopefully, I won’t have any problems with Acanac contract policies and such. I know that Acanac is effected by Bells traffic shaping but I’ll live with it.

By: Bell can suck my a*#

Bell can suck my a*# — Tue, 09 Sep 2008 02:40:26 +0000

I have set a termination date with Bell for my internet and since I did this, for the last week my p2p downloads have been throttled to 30 kbs 24 hours a day 7 days a week. Obviously throttling has nothing to do with heavy use times of the day unless Sunday night at 2 A.M. for example is a “heavy use” period. Even if smaller ISP’s are throttled by Bell I would prefer it if the majority of the cost of my internet subscription went to ANYONE other than Bell. Also, when I cancelled my internet that was fine with them. When I cancelled my Bell satellite subscription and switched to Starchoice last year, that also was fine with them. I plan shortly on switching my landline phone and cell phone to other companies and I’m sure that will be fine with them also. That is over $200.00 each month they have lost from just one customer. I wish everyone would do the same.

By: Reader's Write

Reader's Write — Wed, 06 Aug 2008 10:21:59 +0000

“Hello all, It is time that the Public shows Bell its Power, any Sympatico subscriber should cancel Bell services, the goal should be an independent Provider which supplies than to the ISPâs.”

The problem is that Bell Canada owns the lines. When smaller ISPs buy the bandwidth wholesale from them, Bell limits them. Or didn’t you read the article? In effect, it will kill the small ISPs, because Bell will make them useless over time. Unless people build an entirely new network not owned by Bell Canada, what you propose makes no sense.

By: Reader's Write

Reader's Write — Mon, 04 Aug 2008 12:23:36 +0000

“Now Bell Canada wants to throttle ISP clients” ??.. not “wants”, more like “already does”. My isp is AEI and I am throttled.

By: Yousuf

Yousuf — Sun, 03 Aug 2008 03:42:45 +0000

Expect Bell Canada to get away with everything it is proposing. The Canadian government pays much lip-service to increasing competition for Canadians, but usually enacts laws that protect existing monopolies. And the Canadian people are a sheltered flock of sheep, so they won’t protest too much.

By: Samson

Samson — Sat, 02 Aug 2008 23:15:02 +0000

they essentially said to deny deny deny

We could not say "throttle" or "traffic shaping"

If they ask if its in the terms in conditions that Bell could shape their traffic we had to say that the ToC It explained Bell is responsible for maintaining the network integrity. Of course under that logic they can do anything if its in the name of improving the network.

All we could say was "In an effort to provide consistent service to our customers we ensure that network resources are shared fairly."

We could not mention or confirm anything related to how we identify traffic in order to shape it.

this was about 2 months ago. I'm not still working there so i don't have the exact wording, just going off memory. But every rep had to sign that they read and understood the document that explained how to handle calls about this.

Just made me sick half the bullshit they tried to feed us, let alone their customers.

Example, If you call in and have a strong accent, reps commonly upsell them knowing full well that they didnt get the customer to understand everything involved. They get a yes and put it on. Makes me sick.

By: Jon

Jon — Sat, 02 Aug 2008 22:56:20 +0000

Please - how did they ask you to handle questions about p2p throttling?

Cheers!
Jon

By: Samson

Samson — Sat, 02 Aug 2008 22:35:07 +0000

I worked at a third party call center taking bell tech and billing calls for QC and ON customers. The whole thing is run like a joke. There is no acocuntability. A rep could upgrade you to the highest tier wihtout even talking to you in order to get his commsion, and you would NOT be able to get out of the charges.

If the rep put in notes how its meant to look, your paying up.

And dont get me started on how they asked us to handle questions about p2p throttling.

As a Canadian I am awfuly ashamed of Bell.

By: Reader's Write

Reader's Write — Sat, 02 Aug 2008 16:04:14 +0000

Hello all, It is time that the Public shows Bell its Power, any Sympatico subscriber should cancel Bell services, the goal should be an independent Provider which supplies than to the ISP’s. Bell is not a big company its just a small provider with losing further ground.
All the story’s of limiting the Internet due to too Peer to Peer is absolutely not true, compare Europe DSL 25M / and unlimited, so if they can do this so should we. Bell wants profit over profit, but does not develop and upgrade its Network, in order to handle the demand. The cheaper way for them is reduce the traffic. It is time for the CRTC to wake up look around and put Bell in its place, as well for the Canadian Government to enforce Laws to restructure the system of communication which was paid by the Taxpayer in the first place.
As mentioned earlier Create a Main supplier, which is only to sell services directly to ISP and not to the end user. Such company sells their services the Bandwidth in Bulk and the wholesalers distributes its services according to his service packages, Thats how you create competition. This way Bell can take care of its own clients and has not the opportunity to harass users and wholesalers.

This can all be pushed through if everybody stands up against Bell and the CRTC as well the Government.