p2pnet - rss feed: Bell the - - - - er (fill in the blanks)
p2pnet news view Freedom | P2P:- Bell Canada, now under new ownership, reckons it just got better.
p2pnet reader Samson, an ex-Bell customer service rep, ain’t so sure.
And he says so.
Among other things, “If you call in and have a strong accent, reps commonly upsell them knowing full well that they didnt get the customer to understand everything involved,” he says.
“They get a yes and put it on. Makes me sick.”
Yup. Way better.
The Flash posts pix took of the new Bell ads and posted them over at dslreports.
Er …..
He also says, “another forum I visit, someone suggested to complete the ‘er’ word by adding some letters in front it.”
Good one. It has distinct possibilities.
.
.Stumble It!
isn’t so sure - ‘La vie est Bell’ (cough, cough), August 7, 2008
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August 7th, 2008 at 11:37 pm
er = emergency room?
From the sounds of it, Bell is desperate….
LOL
August 8th, 2008 at 3:43 am
Bell, going down the Crapper.
August 8th, 2008 at 5:46 am
One of the most disturbing thing about Bell Sympatico, besides the fact they are big liars, who do not disclose the full truth to the customers before or after, is the issue of the customer’s individual Service profile continually reset by Bell itself.. and the customer’s profile varies with customer to customer, it is critical too for it determines the customer’s actual internet download and upload speed that Bell next delivers to the customer. I am sure Bell will use this same approach with their ISPs too. While all residential customers may pay the same amount for a high speed download service from bell in reality they do not even get the same download and upload capacities.
“My internet connection has been re-profiled 4 times that I know of since I signed up. On initial installation I was getting a 3 meg profile. I submitted a support ticket via the Acanac website and was pleasantly surprised to have my connection re-profiled to a 4 meg connection. That lasted 2 weeks then Bell re-profiled me to a 2.5 Meg connection. That was infuriating so I submitted another ticket to have my connection re-profiled. I put that ticket in 2 months ago and my connection has gone from bad to worse. Recently I was re-profiled again down to a 1.7 meg internet connection. I have sent 3 emails about my connection and every time Acanac ( my sub contractor of Bell ISP) support tells me they will look into it or they say a tech will come out to fix it but nothing ever happens.”
http://www.dslreports.com/comments/2744?filter=neg
What is a Profile, and why does Bell use profiles? Bell clearly is unable to meet all of the promised, advertised customer speeds, customer’s demands in many areas , even in big cities too, because their line capacities are overcrowded, inadequate, or the lines have not been properly upgraded. So they Bell use their own determined profiles to set limit on the individual customer to hopefully be able to balance their own internet service supply lines.. so you can see why Bell and their lying spin doctors falsely oppose any regulations for themselves.
FULL ACCOUNTABILITY AND TRANSPARENCY SHOULD APPLY TO BELL new as well, not just to Stephen Harper, and his too many past unkept promises in this area now as well.
August 8th, 2008 at 6:30 am
August 8th, 2008 at 6:12 am Sent: Friday, August 08, 2008 8:18 AM
To: correspondenceminister = CorrespondenceMinister@ic.gc.ca
>> Prentice! You want to represent crappy multinational corporations of gansters instead of the Canadian people?
Jim Prentice MP Do you deny it? or what do you think about it?
August 9th, 2008 at 12:00 pm
Paul kumbolow, go away.
August 9th, 2008 at 4:34 pm
if you have proof of that …..
then its called in a contract …misrepresentation
and it is a class actionable suit in ontario and quebec