“My internet connection has been re-profiled 4 times that I know of since I signed up. On initial installation I was getting a 3 meg profile. I submitted a support ticket via the Acanac website and was pleasantly surprised to have my connection re-profiled to a 4 meg connection. That lasted 2 weeks then Bell re-profiled me to a 2.5 Meg connection. That was infuriating so I submitted another ticket to have my connection re-profiled. I put that ticket in 2 months ago and my connection has gone from bad to worse. Recently I was re-profiled again down to a 1.7 meg internet connection. I have sent 3 emails about my connection and every time Acanac ( my sub contractor of Bell ISP) support tells me they will look into it or they say a tech will come out to fix it but nothing ever happens.”
http://www.dslreports.com/comments/2744?filter=neg

What is a Profile, and why does Bell use profiles? Bell clearly is unable to meet all of the promised, advertised customer speeds, customer’s demands in many areas , even in big cities too, because their line capacities are overcrowded, inadequate, or the lines have not been properly upgraded. So they Bell use their own determined profiles to set limit on the individual customer to hopefully be able to balance their own internet service supply lines.. so you can see why Bell and their lying spin doctors falsely oppose any regulations for themselves.

FULL ACCOUNTABILITY AND TRANSPARENCY SHOULD APPLY TO BELL new as well, not just to Stephen Harper, and his too many past unkept promises in this area now as well.

From the sounds of it, Bell is desperate….

LOL