‘Why does Cogeco hate Pro users?’
p2pnet news view Freedom | P2P:- Cogeco, the largest cable-Internet operator in Ontario, has come up with a cool new way to improve its service and make lots of cash at the same time, p2pnet posted in April, going on:
“And it`s really, really simple. Charge customers more. Some of them, anyway.
“Taking its lead from Bell ‘We hate our users’ Canada, it’s targeting file sharers saying it plans to hit them with a P2P Tax.”
Now, “it finally happened,” says kushiro on dslreports. “
“Cogeco has listened to our complaints and is giving us an increase. Unfortunately, it’s a rate increase.
“Just got the letter today — as of July 16, the Standard package is going up from $52.95 to $54.95 (the bundled price is going up $1 to $5.95). The Pro accounts are also going up, by about 7 bucks. Luckily for us, they didn’t want to introduce too much change at once, so they didn’t raise our caps.”
Why, wonders diskdocx, “does Cogeco hate us Pro users so much?
“Highest monthly base charge, huge rate increase (~10%), highest overage charge. Guess the UBB is working well at driving out those ‘abusive’ customers.
“If I can’t convince the wife to give up her .ca email address, I will be downloading to lite and adding TekSavvy at whatever speed.”
It’s, “to improve your overall experience,” reckons Gruesome. “lmao”
In the April story on Cogeco’s P2P tax, it’ll be, “charging its heaviest users between $30 and $50 a month extra for chewing up bandwidth,” we quoted The Hamilton Spectator as saying.
“We’re doing this so we can give the best service to all of our customers,” said Marie Carrier, Cogeco director of corporate miscommunications, in the story.
“This is not something we`re doing to make money; it’s to better manage our service.”
Of course. 
The pic shows Cogeco boss Louis Audet telling executives how much money he expects to make from his company’s innovative P2P tax.
(Thanks, Marc)
p2pnet – Cogeco announces new P2P tax, April 14, 2009
dslreports – Cogeco gives us an increase, May 21, 2009
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May 25th, 2009 at 4:56 pm
also explain how other places with similar southern Ontario per capita populations get far faster and cheaper service then us in southern Ontario ?
sorry but its all about the fast quick cash grab before things get bad and people cant afford the net ….
May 25th, 2009 at 5:12 pm
P2P Tax?????
sounds like BS to me.
if i was with cogeco i’d call their toll free number and complain then call the 800 number again and again and again.
they will have to pay the connection charge for every call allowing us the consumer to charge them a BS Tax.
May 25th, 2009 at 7:40 pm
Anyone have an actual email address for cogeco executives? I would send one to support but it will just be a general laborer who is assign just to delete complaints.
I am moving to Ontario this summer and I was seriously thinking of cogeco (because it is best for gaming) Not Now! Too many reports of price gouging customers and limiting use. There is more to the internet than reading a news paper.
When I do get to Ontario, they will also lose 2 more customers, as ,my parents and sister use cogeco. I will be finding them a better alternative.
May 25th, 2009 at 8:30 pm
alternative?
You mean there is a competitive alternative that offers anything over 3-meg to the same address?
Not in Canada… Pity.
May 26th, 2009 at 12:06 am
They also jacked up their TV as well.
Need to scare consumers by jacking prices and telling them if they have to pay for right of carriage (the TV fight going on) prices will go up again.
So artificially inflate the prices (all telco’s did since the hearings) and then tell the CRTC the consumer will pay more.
Consumers will bitch, CRTC will bitch, telco’s get their demand.