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CIPPIC net neutrality on Twitter: Day VI

p2pnet news view Freedom | P2P:- Last Friday, we wound up the CIPPIC traffic throttling / net neutrality in Canada Twitter coverage of Day Five of the CRTC hearings a tad early, missing the last post, which was »»»

© Interlude:consultations announced: July 20-Sept 13. Cross country roundtables, online consultations too http://ur1.ca/751g #copyfight

Now we’re back with Day Six when among other things, we learn from Rogers, “If traffic to cure cancer had the same properties [as P2P file sharing] we would have to manage it too.”

Not only but also, “There are about 3 times more media here today than the last five, and probably twice as many (or more) people …”

And, “Molnar: Rogers says dynamic throttling leads to an unpredictable customer experience. Shaw: We don’t think customers notice.”

Really? ;)

AND — “Today everyone is talking about Twitter. (And twitter is talking about you too. :-)   )” »»»

  1. Good morning! Big day today, Union des Consommateurs is up. #netneutrality
  2. UdC: True problem is controlling the market. Need to take into account broadcasting *and* telecommunications. #netneutrality
  3. UdC: Why is P2P being target? They want to maintain the discrimination because their other business is threatened #netneutrality
  4. UdC: Discrimination will scuttle innovation of applications on the network. #netneutrality
  5. UdC: Companies are going to say “we can’t invest.” Companies in other countries provide such services through investment. #netneutrality
  6. UdC: It is not clear from the evidence that P2P is the cause of congestion, if such a problem actually exists. #netneutrality
  7. UdC: Rate of growth is in fact decreasing. P2P is growing even more slowly. #netneutrality
  8. UdC: Growth in traffic can be accommodated by reasonable growth in capacity. #netneutrality
  9. Konrad: Why do you believe more competition will sort out congestion. #netneutrality
  10. UdC: Companies control both the telecomm world and the broadcasting, functional separation. #netneutrality
  11. Konrad: You’re the first person to mention “shallow packet inspection” is it being used somewhere? #netneutrality
  12. UdC: Not in practice as far as I know. #netneutrality
  13. Denton: You said: 1) increase network capacity. 2) no app specific 3) need to functional separation. #netneutrality
  14. UdC: Correct. Denton: Traffic management interferes with innovation? #netneutrality
  15. UdC: Allowing P2P can be used for very innovative purposes. texting, science. #netneutrality
  16. Denton: The problem of traffic management is created by a lack of competition? UdC: Correct. Also conflict of interest. #netneutrality
  17. Denton: What’s your take away message? UdC: Needs to be clear measurement studies. #netneutrality
  18. LaM: Companies say expensive to invest, your examples are much less vast. Aren’t there particularities? #netneutrality
  19. UdC: If you look at Scandenavian countries. Compare us to Sweden, they’re leading us by fair margin. #netneutrality
  20. LaM: Must not forget about all Canadians. UdC: Well then look at Australia, 100Mbit to everyone. #netneutrality
  21. LaM: Truly no country compares to Canada. UdC: Maybe not, but you can look for inspiration elsewhere #netneutrality
  22. LaM: Shallow packet inspection is the first step of DPI? UdC: Not really, more like the second step after missing the sig. #netneutrality
  23. LaM: You suggest one size fits all? Could create a different kind of inequity.
  24. LaM: We have the right to travel, not to travel business class. UdC: We should start treating inet as an essential service. #netneutrality
  25. UdC is down, Rogers is up to the tables now. They have at least a dozen at the table? #netneutrality
  26. Rogers: in ‘95 we sold 1.5Mbps service sold for $60 today 10Mbps sells for 46.95. #netneutrality
  27. Rog: They want lawyers NOT engineers to design our networks, this would be a mistake. #netneutrality
  28. Rog: We are committed to an open Internet. #netneutrality
  29. Rog: We urge the CRTC not to specify ITM guidelines at the time. #netneutrality
  30. Rog: Internet is too new, and changes too quickly. #netneutrality
  31. Rog: Some have suggested we do not invest in capacity. Nothing could be further from the truth. #netneutralityRog: We invest 10s of millions in new and current customers. #netneutrality
  32. Rog: P2P is 24/7 machine to machine traffic. Think of our network as a highway, cars can cause trouble for eachother. #netneutrality
  33. Rog: We don’t care about the application, it’s the 24/7 maximum use of the network that creates problems. #netneutrality
  34. Rog: BT (presumably) is designed to swamp the network and that’s why it must be managed. #netneutrality
  35. Rog: Our practices have nothing to do with protecting our cable television businesses. Other networks do the same thing.
  36. Rog: There is enough information there for wholesalers… We could provide more information to the commission in confidence. #netneutrality
  37. Rog: We are sensitive to our customers privacy concerns, we do not open emails or look at message content. #netneutrality
  38. Rog: We do not currently rate shape our mobile wireless data traffic. But it might have to happen. Too early to know. #netneutrality
  39. Rog: Our TMP do not control the content. (s36) The movie remains the same no matter how long it takes to download a movie. #netneutrality
  40. Rog: We have heard the “hypothetical concerns of various vested interest groups.” We have heard very little about customers. #netneutrality
  41. Konrad: Wouldn’t it be helpful to lay out a framework for everyone concerned instead of case by case as you suggested? #netneutrality
  42. Rog: 1) Been here 23 years, CRTC never needed guidelines you’ve done just fine. #netneutrality
  43. Rog: 2) Bit concerned, there is a bias against network management. That’s dangerous. #netneutrality
  44. Rog: Framework should be looking at the good of the customers. Assume that TMP are for the customer’s benefit #netneutrality
  45. Rog: Look at what corporate and university networks do. #netneutrality
  46. Rog: We also use heuristics to determine types of encrypted traffic. #netneutrality
  47. Konrad: You only shape upstream, doesn’t that affect the person on the other side? #netneutrality
  48. Rog: It happens sometimes. We did an experiment in our labs in Toronto. A bunch of people wanted to download a file we had. #netneutrality
  49. Rog: None were Canadian or Rogers customers. (That was a bizarre experiment, I’m not sure it proved anything) #netneutrality
  50. Rog: It seems strange to build capacity to support someone else’s customers. People downloading are not ours. #netneutrality
  51. Molnar: What do you say to the argument that by the time we get through a hearing the damage is done? #netneutrality
  52. Rog: The Internet is new and things are happening very fast. Guidelines could prevent us from benefiting customers. #netneutrality
  53. Rog: Evidence show that ISPs in order to be competitive we need to be open. Net neutrality concerns are over blown. #netneutrality
  54. Molnar: Wouldn’t the evidence mean that there has already been a failure? That seems like a strange way to do things. #netneutrality
  55. Molnar: Why need to throttle 24/7 than to target the times of congestion? #netneutrality
  56. Rog: Let’s talk about cars and highway analogies. (ugh I hate these) We build bigger highways every year. #netneutrality
  57. Rog: If a car parks by the side of the road or stops in a lane, then there is a problem. #netneutrality
  58. Molnar: I don’t get your analogy. Rog: P2P clogs the network 24 hours a day. #netneutrality
  59. I’m not sure why exactly Rogers is talking about cars and not networks. But it’s frustrating for the network people listening #netneutrality
  60. Rog: Being a cable modem network, upstream can’t be controlled. Upstream is the rest of the world not our customers. #netneutrality
  61. RT @jacobglick: #CRTC – Here’s a look at who’s blocking BitTorrent and how much – http://bit.ly/12CL7P #netneutrality
  62. Molnar: You say that Comcast approach is more expensive and cause problems. #netneutrality
  63. Rog: Comcast restricts all applications not just the ones causing problems. (Actually only for the people using a lot of BW) #netneutrality
  64. Molnar: You just recently disclosed? Rog: Yes that’s correct. #netneutrality
  65. Molnar: You’re saying customers are not curious. When theyre buying capacity, you don’t think those customers are interested? #netneutrality
  66. Molnar: Nothing in advertising indicating limitations, the only difference between express and extreme is upstream. #netneutrality
  67. Molnar: If you’re really concerned about the customer shouldn’t they know what’s going on? #netneutrality
  68. Molnar: What are your views regarding requiring more information advertising? #netneutrality
  69. Rog: Also a different in the bitcap, we have not advertised it to date. It’s competitively sensitive information. #netneutrality
  70. Molnar: “competitive sensitivity” lead to two more questions. What are your thoughts on ITMPs being a form of differentiation #netneutrality
  71. Rog: Very competitive market. We are the fastest most reliable and building more speed into it. #netneutrality
  72. Molnar: Moving on to wireless. Anything technically different between wireless and wireline? #netneutrality
  73. Rog: Options are the same, customers are different with different priorities. (First straight answer for 15 minutes.) #netneutrality
  74. Katz: Look at other jurisdictions as well. You say FCC did nothing at all. But comcast needed to be more agnostic. #netneutrality
  75. Katz: How significant would cost be if you have to follow FCC statement? #netneutrality
  76. Rog: FCC was just annoyed by Comcast’s legal games. We think that the Comcast solution would be bad for customers. #netneutrality
  77. Katz: But Comcast did, what would it take for you to do it. #netneutrality
  78. Rog: We would hate to use that methodology, it would be bad for customers. No idea on costs. But we can ask. #netneutrality
  79. For a good background on Comcast’s new ITMP see the EFF’s review of it. http://bit.ly/IM0sk #netneutrality
  80. LaM: The way you’re describing P2P leads me to great reservations. #netneutrality
  81. LaM: P2P is about more than just downloading movies, and your “evidence” is just anecdotal not scientific. #netneutrality
  82. LaM: You are using economic means to manage traffic demands right? Rog: Yes. #netneutrality
  83. LaM: Shallow packet inspection would be better for privacy right? #netneutrality
  84. Rog: There has been a misunderstanding about DPI and privacy. No records kept, just classification and moving it along. #netneutrality
  85. Rog: All sorts of people can do privacy invasive things, but we’re not doing them and it’s illegal. #netneutrality
  86. Rog: We do keep some aggregated data for network management and statistics (like the ones we provided the commission) #netneutrality
  87. Denton: Two large and different narratives. OIC/CIPPIC says need can be met by investment and need to be forward looking. #netneutrality
  88. Denton: “In the voice of sweet reasonableness” you told us to relax and slow down. Why does OIC/CIPPIC have the story wrong? #netneutrality
  89. Rog: We are meeting that growth with 10s of mill. investment staying 6 months ahead of problems. #netneutrality
  90. Rog: CIPPIC/OIC is worried that we’ll hunt down packets and ask for money. This is not a net neutrality issue. (?!) #netneutrality
  91. Rog: If traffic to cure cancer had the same properties we would have to manage it too. #netneutrality
  92. Rog: Paying-per-bit would upset a lot of people, they would hate it. We’re trying to have happy customers. #netneutrality
  93. Konrad: If you were not allowed to control upstream in this way, what would you do? *crickets* #netneutrality
  94. Rog: We would be in a state of congestion, we would try pricing mechanisms but they wouldn’t work well. #netneutrality
  95. Konrad: What about pricing measures on the upstream? Rog: It would be tricky and no-one has done it. #netneutrality
  96. Looking like Rogers is done, time for some soft guitar while we get ready for videotron. #netneutrality
  97. There are about 3 times more media here today than the last five, and probably twice as many (or more) people. #netneutrality
  98. Guitar over, Videotron up. Videotron is the biggest services provider in Quebec. #netneutrality.
  99. VT: The internet is an evolving and unpredictable network. Resist the temptation to impose regulation. #netneutrality
  100. VT: Some people say that this was a result of failure to invest in the network. We have invested well over 100m in ours. #netneutrality
  101. VT: Network ops always try to make the most of their investments. Traffic management effectively make the Internet affordable #netneutrality
  102. @gwtrink3 They said that they keep aggregate stats but nothing about actual consumer usage. Pretty consistent across the board apparently
  103. VT: does not currently use DPI or technological measures. So far we are happy with the result of “economic” measures. #netneutrality
  104. RT @michaelgeist: VT Ban on ITMP would not create incentive to invest. Opposite is true. We establish caps, shaping. #netneutrality
  105. VT: Regulation should be made only in response to real problems… Not hypotheticals. #netneutrality
  106. VT is talking about wholesale issues specific to cable as opposed to DSL. #netneutrality
  107. VT is finishing up. Essentially says that TMP is unavoidable and that arguments otherwise are purely speculative. #netneutrality
  108. Konrad: Lunch break at noon, back at 2 (??) some scheduling problems apparently. What has been your experience with TMPs? #netneutrality
  109. VT: We do not use technical means like Rogers, there is a fairly strong correlation between usage and bitcaps. #netneutrality
  110. Konrad: You haven’t experienced traffic problems like Rogers said would completely scuttle their systems? #netneutrality
  111. VT: No economic measures have been enough. #netneutrality
  112. VT: Since ‘99 we have been using threshholds and our clients have reacted very positively. They understand how it works #netneutrality
  113. LaM: How much does it cost per user to implement metered billing? VT: We can get you that information. #netneutrality
  114. Break until 2pm, VT will continue after the break. #netneutrality
  115. And we’re back, should be hearing some more questions to Videotron before we move on to Shaw. #netneutrality\
  116. LaM: You says it would be unreasonable and unproductive to provide extensise disclosure of methods used. Non-producitive? #netneutrality
  117. VT: It would be very confusing and it would lead to calls to customer service. Some disclosure would be adaquate. #netneutrality
  118. LaMarre and Videotron are having a conversation regarding competition in the market and degrading quatlity of service. #netneutrality
  119. VT: DPI has no impact on privacy. #netneutrality
  120. LaM: How do you assure customers that you’re not invading their privacy. VT: By never touching the “content” of the packet. #netneutrality
  121. @alimarin It came from the CRTC hearing today, transcripts should be up later this week. (ideally tomorrow) http://bit.ly/7Y3m5
  122. @caparsons Just tweeting what I hear. I am not sure what the D in DPI stands for if not looking at content. #netneutrality
  123. @gregobr I saw that suggestion earlier last week, still think it’s an great idea. #netneutrality
  124. VT: We need to consider our whole customer base when determining investment not just excess users. #netneutrality
  125. VT: Network management are good on their own, not just used as a response to failure to invest or build proper networks. #netneutrality
  126. Videotron is finished, time for a 5 minute guitar break. Shaw Cable should be up next. #netneutrality
  127. And we’re back, Shaw is up.
  128. Shaw: By the end of 2009 DOCSIS 3.0 will be launched in all of our major centers. #netneutrality
  129. Shaw: Traffic management is about serving customers and maintaining trust. #netneutrality
  130. Shaw: As recently as 2008 a chassis was not being shaped for a month. Resulted in major congestion problem and complaints. #netneutrality
  131. Shaw: We only shape traffic during periods of congestion. Slow upstream side only of P2P apps. #netneutrality
  132. Shaw: No privacy concerns with our use of DPI. No account specific is generated or stored. #netneutrality
  133. Shaw: The content of the packet is never examined. (Errr what’s Deep mean then?) #netneutrality
  134. Shaw: Our use of DPI does not influence the meaning or purpose of the telecommunications. Just read s36 plainly. #netneutrality
  135. Shaw: The retail ISP market in Canada is intensely competitive and no ISP can afford to be at a disadvantage. #netneutrality
  136. Shaw: Parties who oppose ITMP are entirely speculative. #netneutrality
  137. Konrad: It only comes into effect when there is congestion right? Shaw: That’s exactly correct. #netneutrality
  138. Konrad: Like up with peak hours? Shaw: Little bit, but varies region to region. #netneutrality
  139. @gregobr: Was certainly not explored very well. Probably because of the practice everyone got with these issues in CAIP v. Bell.
  140. Katz: Does your IP network compete with all of your IP services for resources? Shaw: There is separation. #netneutrality
  141. Katz: Strong proponent of market forces. Why not just let the market decide? Explain why you don’t strive for that. #netneutrality
  142. Katz: So some of your customers are subsidizing other customers? Shaw: No, we’re just trying to keep it simple. #netneutrality
  143. Katz: Do you bundle services with lock in? Shaw: No long-term contracts. #netneutrality
  144. Katz: Nothing to suggest that P2P users are on your wholesaler customers network than your own? #netneutrality
  145. Shaw: … … … Katz: Can you file some information a comparison of usage and customer base. #netneutrality
  146. Katz: Explain how innovation and investment would be stifled by putting together a framework. #netneutrality
  147. Shaw: We respond to the market on a continuing basis. Planning is hard. Bandwidth is expensive to augment and is scarce. #netneutrality
  148. Katz: Under what conditions does block content not violate section 36? #netneutrality
  149. Shaw: Some things like public policy or legal obligations. #netneutrality
  150. Katz: Can you file how hard it would be to use a Comcast solution. (I think I heard a hard swallow) #netneutrality
  151. They are having a conversation about implications of implementing Comcast solution and FCC order. #netneutrality
  152. Shaw: We never did what they did, why would we comment on what they’ve done. There is zero cost if we don’t do it. #netneutrality
  153. Feels like Shaw is getting a little heated. #netneutrality
  154. LaM: How can customers make educated decisions if you’re not providing the information to consumers. #netneutrality
  155. Shaw: You make a good point maybe we should inform our customers more. #netneutrality
  156. LaM: How is slowing something down dramatically not interference with the content?! #netneutrality
  157. Shaw: There isn’t any impact on the downstream. LaM: Consumers want to upload as well though… #netneutrality
  158. LaM: You say DPI doesn’t raise privacy concerns, we heard different. How do you reassure customers that you’re being good. #netneutrality
  159. Shaw: Legislative measures are very strong protections. (PIPEDA) #netneutrality
  160. Denton: I’m getting bored so lets have a fight. #netneutrality
  161. Denton: Are you sensitive to the concern that app-specific measures are troubling to #netneutrality.
  162. Shaw: We don’t know what people are going to be able to do with the network. #netneutrality
  163. Shaw: We want to support the creators and producers. Our interest is making sure that the system works. #netneutrality
  164. Denton: P2P can generate congestion. If this is going to be rationally managed. How do you fairly solve this problem? #netneutrality
  165. Shaw: Our purpose isn’t throttling P2P it’s about ensuring the other applications work P2P gets 30% upstream during congestion#netneutrality
  166. Shaw: We didn’t predict video over network, ITMPs allow us to be proactive. #netneutrality
  167. Denton: Which is more important, pricing or traffic management. Shaw: Pricing. #netneutrality
  168. Molnar: Is targeted traffic management more expensive that 24/7? Shaw: Not for us. #netneutrality
  169. Molnar: Rogers says dynamic throttling leads to an unpredictable customer experience. Shaw: We don’t think customers notice. #netneutrality
  170. Molnar: Someone suggested ISPs should be required to advertise throttled speeds. Discuss. Shaw: Not useful to the customer #netneutrality
  171. Shaw: It will be made aware when they’re using the service. Molnar: Different thing to be noticed before and after the fact. #netneutrality
  172. Konrad: Do you separate out time-sensitive P2P? Shaw: Yes, we have engineer that dedicate their lives to figuring this out. #netneutrality
  173. Shaw: Today everyone is talking about Twitter. (And twitter is talking about you too. :-) )#netneutrality
  174. And we’re going to finish there today and start up again tomorrow at 8:30. There was a collective ugh around the room. #netneutrality

Stay tuned …

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July, 2009


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8 Responses to “CIPPIC net neutrality on Twitter: Day VI”

  1. Thomas Koltai Says:

    Suprisingly according this article http://www.guardian.co.uk/business/2009/jul/13/twitter-teenage-media-habits – teenagers dont really want to use twitter on their phones claiming its too expensive.

    Other intriguing revelations in the article.

  2. Jon Says:

    @ Tom:

    Actually, IMHO, there are few, if any, intriguing revelations in this. It’s all pretty much self-evident and matches a lot of what we’ve been saying on p2pnet for ever, up to and including this guy’s thoughts on advertising.

    Cheers!

  3. IratePirate Says:

    Every time a representative of an ISP makes a claim, they should be forced to provide proof to the public which backs up said claim. I’ll have to read the transcript to make certain but to me it sounded as if they are doing their best to dance around the truth. For some reason the stereotypical seedy salesman keeps popping into my head whenever I read something they’ve said. Customers do not notice they’re being throttled 24/7? DPI is all for the benefit of the customers? Give me a break. The only truth I saw when reading the above was Shaw saying they didn’t anticipate video streaming, which kind of proves that they didn’t invest enough into capacity growth from the very beginning. Hence why they want to use DPI and throttling, it’s their bandaid solution.

  4. IratePirate Says:

    Speaking of bandaids, I forgot something else I meant to mention. Wouldn’t it be great if the internet was modeled more like a healthy human body? ISP’s like using the cars and highway analogy but I’ve got better one. If you have a gaping gash and are bleeding to death from a severed artery, you don’t use a bandaid. You perform major surgery and stitch everything up. All those veins and arteries are a network too. The blood is akin to the packets that traverse it back and forth. Does your heart throttle the blood pumping through those veins when they’ve been damaged? Of course not, because that would most likely lead to your demise! Instead your body fixes the damage and creates new capacity if needed at the site of the wound. Hows that for an analogy?

  5. Devil's Advocate Says:

    @Irate:

    Not a bad analogy.
    A lot simpler, and holds water a lot better than “some others” I keep seeing here (no names!).

    I keep thinking, though, wouldn’t it just be better to stick to the actual details, rather than resort to reducing them down to these analogies all the time? No matter how “fitting” any of them are, you’re always going to be missing a key parallel anyway. And maybe these comparisons are just serving to keep too many people confused?! (Think “CRTC”!)

    I think it’s high time everyone just got the real story straight in their heads, and then insisted that the CRTC immediately does the same!

  6. Thomas Koltai Says:

    Hmmmm wondering who nonames might be……

    But…. @Irate – I already kinda did that analogy…. Is the P2P Network the New AI of the Internet ?

    But I do get the analogy.
    Except there is some damage to the human body that even major surgery cant fix – like falling into a tree chipper.
    The internet is past bandaids and that’s what I cant get across.
    But I do agree with everyone that ISP’s should be up front about their inability to deliver constant service on all service ports at advertised speeds.

  7. Devil's Advocate Says:

    “Hmmmm wondering who nonames might be……”

    Contrary to what you’d like to believe, it’s not always about you, Tom.
    Seriously… Get over yourself!
    :P
    ______________________

    “The internet is past bandaids and that’s what I cant get across.”

    Nobody really can know what you’re trying to get across anymore, and therefore, nobody actually cares anymore.
    You’re “all over the place” and contradicting yourself worse than a Bell press conference!

    Case in point:
    “I do agree with everyone that ISP’s should be up front about their inability to deliver constant service on all service ports at advertised speeds.” – An idea you were completely clue-resistant to a few pages ago, even to the point of insulting those who made the objection. (From one of your major posts… “Users also unrealistically expect $20.00 per month entitles them to 6.5 mbps for the entire 730 hours.”)

  8. A CANADIAN Says:

    Rogers, Bell, Videotron, Shaw all only care about one thing.. maximum profits.. motivated by maximum greed.. finding an excuse to charge the customer for more.. and that they have done with their regulating, capping… and no one cares about what the consumer thinks, the CRTC included.

    AND the ISP providers themselves are the main reasons the internet is congested and that they the ISPs are also guilty of false, misleading advertising to get customers too.

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