PayPal ups fees but doesn’t tell users
p2pnet news view | Off Topic:- eBay’s PayPal upped its fees for people with personal accounts.
But it didn’t bother to tell them. And when it was asked about the new charges, it, well, prevaricated, says Gadgetell.
The new fees apply to payments marked as ‘Goods’ or ‘Services,’ says the story.
The payments used to be free but will now cost about 2.9% plus 30 cents, it says, going on:
“When confronted, Paypal claimed the new fees had been announced in email, news articles, and Paypal’s own blog.
“However that turned out to be untrue.
“The only thing mentioned in those announcements was Paypal’s decision to allow its customers with premium accounts to make personal transfers for free.”
According to Charlotte Hill, PayPal’s BS manager, “We didn’t want to make a huge formal communication out of this pricing change, because we weren’t really adding any fees, and we were hoping it would be a more useful experience for people,” says the story.
Gadgetell – Paypal adds new fees with no notice, August 9, 2009
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August 10th, 2009 at 2:12 pm
And then they lock your account and take your money…
August 10th, 2009 at 3:03 pm
More corporate lies. Anybody know of good PayPal alternatives?
August 10th, 2009 at 4:19 pm
“…we were hoping it would be a more useful experience for people…”
Seems everyone has a “thing” with these “experience” phrases these days.
Bell’s probably wishing they could have copyrighted the word by now.
August 10th, 2009 at 4:30 pm
These days? They’ve been rabbiting on about ‘improving user experiences’ since Day One.
heh
Cheers!
August 10th, 2009 at 8:11 pm
Yeah. Remember the days when “improving” something meant “making it better”?
August 10th, 2009 at 8:56 pm
great paypal has found another way to ripp off people
August 10th, 2009 at 10:36 pm
i read the fee schedules, and as far as i can tell, purchases using paypal are free (STILL) for normal private accounts.
it seems if you’re selling something, sending money, or anything that isn’t a direct purchase then you pay a fee.
whatever changes they made, it shouldn’t affect the regular person who’s not a company and uses paypal only to make purchases.
August 11th, 2009 at 12:21 am
and they didn’t make any announcements either when they took away your option of using your credit card when you had a Paypal account balance. they’re a bunch of crooks. i’ve switched to bank deposit as my main payment method. wouldn’t surprise me if eBay/paypal block that method in the near future…
August 11th, 2009 at 3:54 am
i’ve only used it twice a few months ago, and since i have no credit cards i made a bank transfer and i didn’t pay any fees.
August 11th, 2009 at 6:06 am
There are a lot of controversial things going on around the globe at this moment, but in reality it is a case of “re-adjusting” yourself and your business to avert the changes. Everything is possible!
August 13th, 2009 at 2:14 pm
What Paypal did was remove the fees for personal TRANSACTIONS, rather than just for personal ACCOUNT transactions. This means that when you’re selling something with a personal acct, you will be charged the regular 2.9% + .30 fee, but if you’re just receiving money from someone, like a gift or donation, then there are no fees, as long as nothing is actually sold or any services rendered. I don’t really mind this change, as it finally allows one to send a family member or friend/collegue money without being charged for just moving some numbers around in their system.
August 25th, 2009 at 5:27 pm
Funny, I notice in the last week that US$5.00 was charged to me when I bought 6 separate books from 6 different ebay stores. US$5.00 x 6 books= US$30.00. Holy Cow US$30.00 Fee for buying 6 books from ebay! That is a lot of Fee money that PayPal has charged me and I did not even received a letter at all from them telling me that the Personal PayPal is not longer Free anymore. PayPal are behaving like Pirates.
September 30th, 2009 at 10:27 pm
Why does paypal accept EChecks as payment from Ebay buyers? My experience was that the buyer did not have money in the bank account to cover the check and paypal canceled the payment. If this was a personal check, I would possibly have some recourse. As it is I have a non paying buyer.