Comments on: Broadband ‘Truth-in-Labeling’

By: Reader's Write

Reader's Write — Sun, 27 Sep 2009 02:07:32 +0000

Let’s help Bell and Rogers with writing these labels for their services!

By: Qix

Qix — Sat, 26 Sep 2009 17:29:58 +0000

I don’t know for sure, but I would imagine this article is aimed at the big name broadband providers like Comcast, etc. I have to reset my modem 2 times a week. If I don’t notice that its acting up, then Not only do I not have internet, but no home phone either. Gets really old, but they are the ONLY broadband available here. If I use ANY torrent then after about 10 minutes, I have to reset my modem again. That means video game patchs (like World of Warcraft) and a couple beta’s that I got accepted for were all off limits too me.
Also my friends down in California have Astound. Even their customer service did not know that there are caps on the service based on your plan. Thats how they acted anyway.
Deceit and BS like this should be illegal since there is little to no competition to leave their company for.

By: NO1UNO

NO1UNO — Sat, 26 Sep 2009 15:41:09 +0000

Well, good luck with that!!

The only way I found to get all the speed I’m paying for (I’m on Charter) was my new,
cheap wireless router! Yes I’m shocked too, havent a clue how, or why, but having this router
(a cheap ass belkin g) has boosted my through-put to actually be slightly HIGHER than
the advertised speed I’m paying for!! Best $35.00 I’ve spent in a long time!!

Now as for the truth in advertising, while i know alot of companies are screwing their
customers, I can honestly say that the service I’m getting has been within 5-10% of
advertised speeds, the only beef I have is in my area, the fasted i can buy is 10Mbs

In case you’re wondering, no I dont work for Charter. But good service is good service!!
Now if they would just drop the 100GB/month cap, everything would be cool!!