His missive put the cat among the pigeons in a way we’ve never seen before at p2pnet.
In the space of six hours, the post had more than 10,000 hits and scores of angry rebuttals by way of Reader’s Writes.
Now Tyler Lessard (left), the man who heads up RIM’s BlackBerry Developer Relations and Developer Programs team, responds with an open, and friendly, letter of his own.
“Hi everyone”, he posts on the Blackberry Developer’s blog. “I wanted to take a moment to provide some updates on our PlayBook developer tools, app submission process, and address some concerns that were raised in a blog post by mobile app developer Jamie Murai”, he says, going on >>>
Jamie’s posting on Friday raised a number of challenges that he faced while getting started with development for the BlackBerry PlayBook and while registering to become a BlackBerry App World vendor. First off, I’d like to thank Jamie for his candid feedback. Suggestions like his are critical in helping us improve our products and processes. I want you to know that we are absolutely listening.
Our development teams here at RIM have been working hard to get our tools ready for PlayBook launch. While we’ve come a long way for a pre-release product, we know that we have a lot of work left to do to ensure that our developers can build and distribute apps without any hindering costs or painful download processes.
Jamie’s post covered various topics, including the process for registering for downloads, managing the install and configuration procedures on a Mac, and using the simulator tools. The concerns he described were completely fair – in fact, they include some of the priority items that we’ve been working to improve prior to our final gold release. So we’ve taken this feedback, along with other information we’re collecting from our dev community, and are prioritizing it as we continue to refine the platform and development process leading up to launch. One example that directly relates to Jamie’s feedback is that if you register an account on our Developer Zone web site, you can sign in with that account and download all of our tools without needing to re-enter your information several times. However, we’re going to work on improving the download steps for those of you who just want to get at the tools without registering an account. I apologize that this was overlooked up until now.