p2p news / p2pnet:- “I’m so far beyond angry right now – I don’t even know where to begin!” – says Kelly Sereda on the Apple Discussions forum.

The bitter complaint is one of a growing number from victims who are finding Apple’s iTunes 5.0 is a “MAJOR catastrophe,” as Sereda phrases it, adding, “I want an apology, and a way to fix this PRONTO – I’m ready to make the decision to never, ever, buy an apply product ever again.”

But, “Maybe it’s a plot to get Windows users to buy Macs (OK, just kidding), or maybe it’s a Mac-centric QC department, but Apple is really taking it on the chin regarding their newly-released Windows version 5 iTunes,” says Lauren Weinstein. “

“This is bundled with their new version 7 QuickTime – in fact, this bundle has become the standard QuickTime download as well. Even more problems appear to have possibly resulted from the complicated DRM environment and the inclusion of a complex LAN-related utility in the release.”

And, “Users are reporting that not only doesn’t the software work, but they can’t back out of it, and can’t load older versions, once the upgrade button is pressed. Some complete computer failures have been reported,” says Dana Blankenhorn on Corante.

“This kind of thing scares me,” says Jeremy Wagstaff on his loose wire blog.

“It scares me because we don’t yet grasp how fragile our music collection has become. Before we had a pile of CDs we could always go back to if our tapes, MP3s or burned CDs gave up the ghost. Nowadays our music collection may be just in the form of MP3 files, and what happens to them if something goes wrong?”

[Like you cancel your subscription on Napster or Yahoo or any of the other music rental ‘services? – Ed] “What happens if MP3 software (or a system crash, a hard drive error, or a stray catheter) corrupts your files, your tags, or your authorisation and proof of purchase? At what point do we say, ‘forget this, I’m not going to pay for anything that doesn’t come in some physical form I can stash on a shelf’?”

Stay tuned.

Something you think we should know? tips[at]p2pnet.net

See:-
Apple Discussions – Apple owes me an apology and 7 hours of my life!, September 10, 2005
Lauren Weinstein – Apple’s "iTunes" mess, September 10, 2005
Corante – Don’t Take iTunes 5.0 for Windows (For Now), September 10, 2005
loose wire – iTunes and Your Vulnerable MP3 collection, September 13, 2005

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